Intro

By way of Bangladesh is growing every year, importance of setting up an ICT sector became mandatory. Thus in 1997, government realizes the importance and took necessary steps with some renowned local industry association like BCS, BCC, BASIS & BACCO and international trade support institutions to upkeep and enrich the development of ICT product and services across the country. As till now due to government’s both short and extended measurer towards the sector, Bangladesh in one of the leaders in South Asian market. This sector is currently enjoying an annual constant growth of 20%-30%.  With over 800 registered ICT companies in the market, approx. revenue of $250 million is drawn from the market. More than 75 percent of companies are involved in customized application development and maintenance, 50 percent are dedicated to IT enabled services, and 45 percent offer E-commerce/Web services. Though only 40% of total companies currently export ICT product & services, 60% is solely focusing on domestic market. 50% of the companies provides IT Enabled Services contributes around 56% of total revenue. ICT courses has been made mandatory is primary and secondary certificate courses by the government to reach their goal of “Vision 2021, A Digital Bangladesh.”

INDUSTRY OVERVIEW

To achieve the goal of “Vision 2021, A Digital Bangladesh” Prime minister has outlined 4 key priorities-

  1. Developing human resources ready for the digital age;
  2. Connecting citizens in the ways most meaningful to them;
  3. Taking services to citizens’ doorsteps; and,
  4. Making the private sector and market more productive and competitive through the use of digital technology.
Number of Enterprise Revenue Earned Employed to Industry
Around 4500 US $700 million 300,000+ Professionals

 

Export figure of ICT
Fiscal Year 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17
Export (Million US $) 26.08 24.09 32.91 35.36 45.31 70.81 101.63 124.72 132.54 151.83 190.94
Growth(over Previous year) -7.63% 36.61% 7.44% 28.14% 56.28% 43.52% 22.72% 6.27% 14.55% 25.76%

ICT ROADMAP

The Government of Bangladesh has set the roadmap to raise the revenue earning up to $5 billion by generating 1000 innovative concept as well as increasing software export by remarkable percentage. Moreover, with a view to smoothening current condition, government is patronizing ICT developers and creating opportunities for future entrepreneurs by setting new ICT academies. ICT will be collaborated with the following categories preliminarily:

Clusters of ICT ROADMAP

INDUSTRYINFRASTRUCTURE

E-GOVERNANCE

HUMAN RESOURCES DEVELOPMENT

LABORATORIES

SERVICES

ICT INFRASTRUCTURE

ICT PARK LOCATIONS

Most important and top priority projects are

  • JESSORE SOFTWARE TECHNOLOGY (IT) PARK
  • KALIAKOIR HI-TECH PARK
  • SYLHET HI-TECH PARK
  • MOHAKHALI IT VILLAGE
  • BARENDRA SILICON VALLEY, RAJSHAHI.
  • JANATA TOWER SOFTWARE TECHNOLOGY PARK

Source: 2016 A. T. Kerney Global Services Location Index

Employment Opportunity & Yearly Revenue Breakdown

INDUSTRY PROSPECT

Following sorts are already enjoying ICT Industry prospect:

ONLINE & Mobile CONTENT/ DIGITAL MEDIA

CALL CENTERS

ELECTRONIC PAYMENT SERVICES

LARGE SCALE OFFSHORE BPO OPERATION

TELECOMMUNICATION SECTORS

Relevant Products and Services

At present the ICT sector in Bangladesh can be classified into four main areas: 1. information technology (including software solutions), 2. ITeS, 3. network solutions and 4.hardware solutions. Whereas most Bangladeshi market players initially offered their services and products predominantly on  the  domestic  market,  Bangladeshi software solutions and ITeS are nowadays exported  to  other regions like Europe and Northern America. Software Solutions are feasible particularly for Information Technology Outsourcing (ITO) whereas back office activities are regularly outsourced by making use of ITeS. This can be referred to as Business Process Outsourcing (BPO). In the ITC Exporter Directory a distinction is made between eight different categories of IT products and services exported from Bangladesh (see Figure). Some of these categories consist of broad segments in which the range of ICT products and services will vary. This variety could be explained by the relatively large population  in Bangladesh having different skill sets and expertise.

Figure : Types of IT services and products exported from Bangladesh.
Source: ITC Exporter Directory 2012.

Bangladesh’s ICT sector is a glimmering example of what can be achieved if government’s goodwill and a skilled workforce work together. Rapid development in the ICT sector also reflects a rapid growth of skilled manpower which ultimately accelerates the economic growth. Despite many challenges such as political instability, financial crisis and power shortages, many large and ambitious projects are going on to achieve digital Bangladesh. If the government functions at the current pace, we would like to hope that within a few years the ICT sector will be the largest revenue earner for Bangladesh.